Shipping policy

SHIPPING POLICY

Effective Date: [Insert Date]

This Shipping Policy governs all shipping, delivery, and order fulfillment services provided by Veda Glow. By placing an order through our website, the customer expressly agrees to the terms stated herein.

1. ORDER PROCESSING

All orders are subject to payment verification, product availability, operational approval, and fraud screening.

Orders are generally processed within 1–5 business days; however, processing timelines are estimates only and are not guaranteed.

Veda Glow reserves the absolute right to:

• Delay processing
• Refuse shipment
• Cancel suspicious orders
• Request additional verification
• Limit quantities purchased

without prior notice or liability.

2. SHIPPING & DELIVERY TIMELINES

Estimated delivery timelines are provided solely for customer convenience and shall not be interpreted as guaranteed delivery commitments.

Estimated delivery periods may vary depending on:

• Customer location
• Courier availability
• Weather conditions
• Government regulations
• Public holidays
• Customs clearance
• Operational disruptions
• Force majeure events

Veda Glow shall not be held responsible or liable for delays caused by third-party logistics providers, transportation issues, customs authorities, natural disasters, strikes, pandemics, political disturbances, or events beyond reasonable control.

3. THIRD-PARTY COURIER SERVICES

All deliveries are fulfilled through independent third-party courier and logistics providers.

Once an order has been dispatched from our facility and handed over to the courier partner, risk of loss, delay, theft, damage, or delivery complications transfers to the customer to the maximum extent permitted under applicable law.

Veda Glow shall not be liable for:

• Courier negligence
• Shipment delays
• Lost parcels
• Stolen packages
• Delivery failures
• Incorrect tracking updates
• Failed delivery attempts
• Transit damage occurring after dispatch

4. CUSTOMER RESPONSIBILITY

Customers are solely responsible for providing accurate and complete:

• Shipping address
• Contact number
• Delivery instructions
• Recipient details

Veda Glow shall not be liable for losses, delays, failed deliveries, or additional costs arising from inaccurate or incomplete customer-provided information.

If a shipment is returned due to:

• Incorrect address
• Customer unavailability
• Refusal of delivery
• Failed delivery attempts

the customer may be required to pay additional shipping and handling charges for re-dispatch.

No refunds shall be issued for refused, abandoned, or undeliverable shipments.

5. DELIVERY CONFIRMATION

A shipment shall be deemed successfully delivered once marked “Delivered” by the courier service provider at the shipping address provided during checkout.

Veda Glow shall not be responsible for claims involving:

• Missing packages after delivery confirmation
• Theft after delivery
• Delivery to reception/security personnel
• Incorrect handling by recipient
• Unauthorized acceptance at delivery location

Customers are advised to ensure secure receipt of packages.

6. INTERNATIONAL SHIPPING

International customers are solely responsible for:

• Customs duties
• Import taxes
• Local regulations
• Product restrictions
• Clearance requirements

Veda Glow shall not be liable for shipment confiscation, customs delays, import restrictions, or additional governmental charges imposed by destination countries.

7. FORCE MAJEURE

Veda Glow shall not be liable for failure, delay, interruption, or inability to perform shipping obligations due to circumstances beyond reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fire
• Pandemic events
• War
• Government restrictions
• Labor disputes
• Transportation shutdowns
• Cyber incidents
• Power failures

Such events shall not constitute grounds for refunds, cancellations, compensation, or legal claims against Veda Glow.

8. LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law, Veda Glow’s liability relating to shipping, delivery, logistics, delays, or non-delivery shall be strictly limited to the amount actually paid by the customer for the purchased product, excluding shipping fees, taxes, indirect losses, consequential damages, emotional distress, or business losses.

Under no circumstances shall Veda Glow be liable for:

• Indirect damages
• Consequential losses
• Mental distress
• Commercial losses
• Loss of opportunity
• Reputation damage
• Delayed gifting occasions
• Customer dissatisfaction due to delivery delays

9. NO GUARANTEE OF DELIVERY DATE

Delivery dates shown on the website, checkout page, advertisements, emails, or tracking pages are estimated timelines only and do not constitute legally binding guarantees.

Customers acknowledge and agree that delays may occur and shall not hold Veda Glow legally responsible for such delays.

10. ACCEPTANCE OF POLICY

By placing an order with Veda Glow, the customer confirms that they have:

• Read this Shipping Policy
• Understood all shipping-related terms
• Voluntarily agreed to all conditions stated herein

Use of the website and completion of checkout constitutes full acceptance of this policy.

11. GOVERNING LAW

This Shipping Policy shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from shipping, delivery, or logistics services shall be subject exclusively to the jurisdiction of the competent courts located in [Your City, State].